1. Introduction:
Welcome to the AQUAPONICS for SCHOOLS program by EVERGREEN LANE FARM LLC. By purchasing and using our aquaponics systems, you agree to comply with and be bound by the following terms of service. Please review these terms carefully. If you do not agree with these terms, you should not proceed with the purchase.
2. Definitions Customer:
Refers to the school, university, or educational institution purchasing the aquaponics system. System: Refers to the aquaponics system provided by EVERGREEN LANE FARM LLC. Service: Refers to the delivery, installation, and maintenance support provided by EVERGREEN LANE FARM LLC.
3. Purchase and Payment Terms
Order Placement: Orders can be placed via our website, by phone, or through our sales representatives. Payment Terms: Full payment must be made upon order confirmation unless other arrangements have been agreed upon in writing. Accepted Payment Methods: We accept payments via credit card, bank transfer, and purchase orders from recognized educational institutions.
4. Shipping and Delivery
Shipping Areas: We ship systems nationwide. International shipping is available upon request. Delivery Time: Standard delivery times range from 10 to 15 business days. Expedited shipping is available at an additional cost. Shipping Costs: Shipping costs are calculated based on the size and weight of the system and the delivery location. Customers will receive a shipping cost estimate at the time of purchase.
5. Installation and Training
Installation Services: Our team will provide installation services as part of the package. The customer must ensure that the installation site meets our requirements for space, water, and electricity. Training: We offer comprehensive training for staff and students on the set-up, maintenance, and operation of the aquaponics system. Training materials and manuals are provided through the PROFESSOR SPROUT Virtual Assistant
6. Warranty and Maintenance
Warranty: The system comes with a 1-year warranty covering defects in materials and workmanship. This warranty does not cover damage caused by misuse, negligence, or natural disasters. Maintenance Support: We offer ongoing maintenance support. Regular maintenance checks can be scheduled as part of the service contract.
7. Returns and Refunds
Return Policy: Systems may be returned within 30 days of delivery if they are in new and unused condition. To initiate a return, customers must contact our customer service team. Refunds: Refunds will be issued within 15 business days of receiving and inspecting the returned system. Shipping and handling charges are non-refundable unless the return is due to a defective product.
8. Intellectual Property
Content: All training materials, manuals, and online resources provided with the system remain the intellectual property of EVERGREEN LANE FARM LLC. Usage: Customers are granted a non-exclusive, non-transferable license to use these materials for educational purposes within their institution.
9. Limitation of Liability
Direct Damages: EVERGREEN LANE FARM LLC’s liability is limited to the amount paid by the customer for the system. Indirect Damages: EVERGREEN LANE FARM LLC is not liable for any indirect, incidental, or consequential damages arising out of the use of or inability to use the system.
10. Governing Law
Jurisdiction: These terms shall be governed by and construed in accordance with the laws of Pennsylvania/USA. Any disputes arising under these terms shall be resolved through arbitration in Pennsylvania/USA.
11. Modifications Changes to Terms:
EVERGREEN LANE FARM LLC reserves the right to modify these terms at any time. Significant changes will be communicated to customers via email or through a notice on our website.
12. Contact Information:
For any questions or concerns regarding these terms, please contact our customer support team at:
Email: [email protected] Phone: 610-831-4823